SHIPPING INFORMATION

SHIPPING INFORMATION
Welcome to www.spatulasaddle.com! To ensure that you are fully aware of our shipping services, below are our shipping terms and conditions, covering both domestic and international shipping.

1. Shipping Areas
   www.spatulasaddle.com offers domestic and international shipping services. All orders are processed through safe and reliable couriers, ensuring that your silicone spatula storage rack is delivered safely and on time.
2. Shipping Times
   Domestic Shipping in the United States
   ●Processing Time: All orders will be processed within 2 business days of receipt.
   ●Shipping Time: Shipping time is usually 5 business days, depending on your location and the courier service selected. Below are the estimated shipping times for different courier methods:
   International Shipping
   ●Processing Time: All international orders will be processed within 2 business days of receipt.
   ●Shipping Time: International shipping time is usually 12 business days, depending on the destination country and the courier service selected. Please note that shipping time to some countries may be delayed due to customs processing.
3. Partnered couriers
   www.spatulasaddle.com partners with the following couriers to ensure timely delivery of our products:
   ●UPS (United Parcel Service): Provides reliable domestic and international courier services.
   ●FedEx (FedEx): Provides fast and secure shipping services suitable for domestic and international orders.
   ●USPS (United States Postal Service): Provides affordable domestic and international mailing options.
4. Shipping costs
   ●Domestic orders in the United States: Shipping costs vary based on order weight and selected courier method. You will see detailed shipping cost information during checkout.
   ●International orders: International orders will be calculated based on the destination, weight, and selected shipping method. Please confirm the shipping cost during checkout.
5. Tracking information
   ●Once your order is shipped, you will receive a notification via email with a tracking number. You can use this number to track the status of your order in real time on the courier’s website.
6. Problems and Delays
   ● If your order does not arrive within the estimated shipping time, or you encounter any problems during shipping, please contact our customer support team immediately and we will assist you in resolving the relevant issues.
7. Duties and Other Fees
   ● International orders may be subject to customs duties and other fees in the destination country. You are responsible for these fees. Please consult your local customs for details.

Thank you for choosing www.spatulasaddle.com! If you have any questions about the shipping terms, please feel free to contact our customer support team and we will be happy to help you.